Diamond G-Shock Custom G-Shock watches fitted with our stylish ZShock Bezels
HomeZShock Customer Service CenterDoes your ZShock bezel or jewelry need Servicing?

Does your ZShock bezel or jewelry need Servicing?

Please fill out the form below if you are interested in initiating a Service Authorization request for your ZShock jewelry that may be in need of repair or servicing. This form will begin the process of your Service and an e-mail reply will be sent to you that will include your Service Authorization number along with instruction on sending your jewelry back to ZShock for servicing. Please note that ZShock's computer systems can only generate Service Authorizations for items that were originally purchased from ZShock in accordance to the ZShock warranty and policy. Items that are not eligible will be unable to be returned for servicing. It is the customer's responsibility to maintain their original invoice and order information. Please note that you MUST provide your original order number in order to receive a Service Authorization. ZShock only maintains the previous 12 months purchase history in our active database, any purchases made prior to 12 months have been archived and are not retrievable.

First Name *
Last Name *
E-mail Address: *
Original Order# *
Item# needing service *
Nature of problem *

* Required